Please carefully read these terms and conditions before making a reservation. They layout your rights and obligations, and are referred to in case of any dispute.

Terms & Conditions

IMPORTANT: These Terms and Conditions DO NOT affect your mandatory legal rights that cannot be excluded under laws applicable to you, including your statutory rights or local legislation implementing the EC Travel Directive (90/314/EEC). For example, UK citizens have additional protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 that cannot be excluded by this contract.

1. The Contract

We Are Amsterdam B.V. is a company registered and incorporated in the Netherlands under CoC (KVK) number  71166017 and is owner of brands FunAmsterdam and We Are Amsterdam. When you make a booking via the website or E-Mail, you are entering into a contract with We Are Amsterdam on the following terms and conditions (“the Terms”).

2. Definitions

The following definitions apply in this contract:

“Group Leader” – the person completing the booking

“You” – includes the Group Leader and all persons within the Group

“Group” – all persons to whom the travel arrangements apply, including anyone added or substituted after We Are Amsterdam has received the booking

3. General Conditions

3.1 This contract is governed by the law of the law of the Netherlands and both parties submit to the exclusive jurisdiction of the local courts of this country should any dispute arise as to the interpretation or performance with the Terms. As noted above, this does not exclude your mandatory legal rights including your statutory rights or local implementation of the EC Travel Directive (90/314/EEC).

3.2 The Terms will apply to all bookings We Are Amsterdam confirms after 01 January 2011.

3.3 You must be at least 18 years old as of your scheduled date of arrival and We Are Amsterdam reserves the right to request proof of age for activities that involve alcoholic beverages.

3.4 All members of the Group must read the Terms and agree to be bound by them – this being the group leader’s responsibility to pass on the Terms and Conditions to the rest of the group.

3.5 Each of the Terms are severable and distinct from one another and if at any time any Term should become invalid, illegal or unenforceable, the validity, legality or enforceability of the other Terms shall not in any way be affected or impaired.

3.6 Nothing in these Terms shall confer on any third party any benefit or the right to enforce any provision of these Terms.

4. Booking Procedure

4.1 One reservation form must be completed for each Group. You can do so by completing a booking directly via the website, by requesting a quote via E-Mail or in person in the office of We Are Amsterdam BV.

4.2 We Are Amsterdam’s website will show a price for your selected itinerary. Via online quotes, the booking agent will be quoting you prices based on the website. For bookings in person, the booking agent on spot will offer you prices based on the website. Special requests for events can be asked via online form and We Are Amsterdam will quote you prices based on the special requests.
Unless We Are Amsterdam indicates to the contrary, the prices do not include such matters as the cost of refreshments, food, admission to events or activities, airport or hotel transfers, parking or porterage charges.

4.3 You will then be presented with the option of making a booking. Your contract with We Are Amsterdam will only come into existence when We Are Amsterdam has issued an invoice to the Group Leader by email. Until that time, acceptance of your booking is at We Are Amsterdam’s absolute discretion. We Are Amsterdam may refuse to accept it for any reason.

4.4  An invoice will be issued once We Are Amsterdam receives your downpayment or the full payment. The downpayment must be at least 35%. The methods of payment which We Are Amsterdam will accept are detailed on the website and on the invoice/quote.

4.5 For certain bookings, the Group Leader will also receive additional travel documents (such as location maps for or phone numbers of representatives on spot)  by email prior to your date of departure. We Are Amsterdam will not supply you with paper copies of any such documentation.

4.6 Payment of the outstanding balance of the total cost quoted must be made to We Are Amsterdam no later than 7 days before your event date. In exceptional circumstances, We Are Amsterdam reserves the right to request earlier payment.

4.7 If you want to pay your balance via the given payment methods to our account, the funds should be in our account no later than 7 days prior to your arrival. For last minute bookings or bookings on spot, the total balance must be completed before the start of the service/activity.

4.8 We Are Amsterdam accepts no liability for any errors in your reservation form nor for inaccuracies in We Are Amsterdam’s confirmation invoice which you fail to bring to We Are Amsterdam’s attention within 24 hours of that documentation being issued to the Group Leader.

4.9 When you pay by credit/debit card, the amount will be withdrawn the same day. Credit/Debit Card Payments will incur a 4% transaction fee by our card processor, on top of the quoted price.

5. Variations

5.1 We Are Amsterdam reserves the right, without giving you notice, to vary:

(a) the Terms, prior to full payment of the total cost quoted;

(b) the activities and services offered, together with the price advertised for providing the same, prior to arrival;

(c) any part of your booking, at any time, where such changes are minor, for instance, if the hotel referred to in your invoice subsequently becomes unavailable, then a suitable alternative will be substituted, or changes in your activity time due to circumstances beyond our power.

(d) Deduct the remaining balance from your card according to the unpaid open balance and/or our cancellation terms, in case of no show or last minute cancellation 7 days prior to event.

5.2 If you wish to alter your travel arrangements after the invoice has been issued, the Group Leader must notify We Are Amsterdam by email. Variation of the travel arrangements is at the absolute discretion of We Are Amsterdam Any such variation will give rise to a recalculation of the total cost originally quoted by reference to the prices stated on the websites on the date We AreAmsterdam confirms the variation. If this should result in an increase in the downpayment payable, We Are Amsterdam will not confirm the variation until payment of the increased payment has been received.

5.3 Prices are in Euros, and payment in other currencies, may be subject to a foreign exchange surcharge, which will be supported by the person completing the payment.

6. Cancellation by We Are Amsterdam

6.1 Where an activity cannot be provided due to circumstances beyond We Are Amsterdam’s control, such as adverse weather, closure of licensed premises or where an activity supplier has ceased to trade and a suitable alternative cannot be offered, a full refund for that activity will be provided.

7. Cancellation by You

7.1 Prior to arrival, your cancellation of all or any part of your travel arrangements will not be effective unless confirmed to We Are Amsterdam by email from the Group Leader. After arrival, you will be deemed to have cancelled your travel arrangements if you do not attend at the agreed time and place for whatever reason or fail to settle any balance owing with We Are Amsterdam.

7.2 The following charges will apply where you either cancel or are deemed to have cancelled the travel arrangements:

(a) no charge will arise where cancellation occurs prior or 24 hours after issuing the confirmation invoice;

(b) once the invoice email has been issued (or formal quote has been accepted), cancellation will render you liable to a charge of 25% of the total cost of the travel arrangement cancelled. This will increase to 100% if cancellation occurs either within 7 days of your scheduled arrival, or anytime following your arrival at your holiday destination.

7.3 Sales incentives such as price discounts and additional free services are granted based on group size and other factors such as quantity, services or holiday discounts. Consequently, We Are Amsterdam reserves the right to reduce the value of these incentives if you cancel any part of the travel arrangements you proposed at the time they were granted.

7.4 Tickets, entry tickets and other services such as Accommodation and the Karaoke Booth Rental are non-refundable after issuing the confirmation invoice. The group leader may contact our booking team and request more information about non refundable services.

7.5 Last minute bookings (up to 7 days before the event date) or bookings on spot are not refundable after issuing the invoice.

8. We Are Amsterdam’s Obligations and Liabilities

8.1 We Are Amsterdam is not the direct supplier of the accommodation and some services which make up your travel arrangements. It acts only as a booking agent. In that capacity, We Are Amsterdam will take all reasonable steps to ensure that:

(a) your travel arrangements are supplied as described on the websites and that they meet a reasonable standard;

(b) activity and accommodation suppliers follow local health and safety guidelines and legal requirements.

8.2 Liability is accepted for:

(a) negligent acts or omissions by employees or agents of We Are Amsterdam (acting within the scope of their employment or contract with We Are Amsterdam) in the provision of your travel arrangements;

(b) a failure to perform or improper performance by We Are Amsterdam of all or any part of the Terms.

8.3 We Are Amsterdam has a set timeframe of 7 to 14 days for processing refunds. Credit card fees are not refundable in case a compensation is payable.

9. Your Obligations and Liabilities

9.1 Once the invoice has been issued, you must comply with these Terms. Non-compliance will amount to deemed cancellation by you of all the travel arrangements provided by We Are Amsterdam within 24 hours after the invoice has been issued, and the group leader will be provided with a full refund. After the 24 hours you are liable to We Are Amsterdam’s Terms.

9.2 Once you arrive at your holiday destination you will:

(a) conduct yourself in a responsible manner and without risk to the health and safety of yourself or others;

(b) comply with every reasonable instruction or request of the We Are Amsterdam representative or agent or activity or accommodation supplier.

(c) If you fail to do so, you will be deemed to have cancelled your travel arrangements with immediate effect with no possibility of a refund.

9.3 If the Group is more than 30 minutes late in meeting the We Are Amsterdam representative at the agreed place and time for a scheduled activity, then the representative on spot can cancel the activity and there will be no refunds to be issued.

9.4 You will be personally liable for any damage occasioned by you to the property, equipment or person of a third party. The property and its equipment must be left in the same condition as found. In case this criteria is not being respected, a mandatory fee will be added.

9.5 It is your responsibility to obtain all necessary travel documents and medical advice with respect to your holiday destination. Please ensure that you possess a valid passport and visa (if appropriate). You should also check with your doctor as to whether vaccinations or additional health precautions may be required.

9.6 When booking your travel arrangements with We Are Amsterdam, it is the Group Leader’s responsibility to ascertain whether any member of the Group suffers from an existing medical condition or disability and to notify We Are Amsterdam accordingly. If such information is not disclosed to We Are Amsterdam until after the invoice has been issued and, in the opinion of We Are Amsterdam, the condition or disability would render the travel arrangements unsuitable or unsafe for the member affected, then the member will be deemed to have cancelled the travel arrangements and cancellation fees will be charged accordingly.

9.7 We recommend you purchase travel insurance cover for the duration of your travel arrangements, for participation in potentially dangerous sports and activities. You should not participate in an activity if insurance has not been arranged. You agree to indemnify We Are Amsterdam against any liability for costs arising from your failure to obtain adequate insurance cover.

9.8 European Union residents are advised to complete an EIII prior to travel.

10. Limits to We Are Amsterdam’s liability

10.1 Accommodation classifications and ‘star’ ratings are determined by We Are Amsterdam based on the official classification from the tourist authority within the Netherlands. We Are Amsterdam relies upon these authorities to ensure that your accommodation complies with all local laws and cannot accept any liability where accommodation fails to do so. We Are Amsterdam reserves the right to quote different ‘star’ ratings than the local tourist authority where it believes this is justified to give a fair indication of the relative quality of the accommodation.

10.2 All photographic and pictorial references on the websites are not always representative of the activities which We Are Amsterdam can arrange and should not be relied upon to that extent. We Are Amsterdam has based their descriptions of the activities on information provided by suppliers. Whilst We Are Amsterdam believes its supplier’s representations to be true, it cannot accept liability for any false representation or breach of implied warranty of any kind as to the activities offered.

10.3 No liability is accepted by We Are Amsterdam in the following circumstances:

(a) if you or any member of the Group are at fault (including, but not limited to, a failure to comply with the Terms)

(b) a third party unconnected to the provision of services arranged through We Are Amsterdam is at fault or any events that happen inside the Stripping Clubs

(c) any unusual or unexpected circumstance beyond the control of We Are Amsterdam or its suppliers

(d) any event which We Are Amsterdam or the activity or accommodation supplier could not have reasonably foreseen

(e) any instance of inappropriate behaviour on your part or any member of your Group, including, but not limited to, insobriety, violent conduct, breach of any local laws and discourtesy

10.4 If any supplier can exclude or limit liability under any international convention or foreign law, We Are Amsterdam will rely upon that exclusion or limitation.

10.5 If you suffer loss, damage or injury due to any act or omission on the part of We Are Amsterdam, its suppliers or agents, We Are Amsterdam’s acceptance of liability is subject to you initially cooperating with We Are Amsterdam in any legal action it may take to enforce its own contractual indemnities against them.

10.6 Where We Are Amsterdam is unable to provide the travel arrangements after an invoice has been issued, We Are Amsterdam’s liability will not exceed the total cost of your travel arrangements.

10.7 We Are Amsterdam will not be liable where it has to cancel or change your travel arrangements in any way for reasons of war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, or other circumstances amounting to force majeure.

10.8 We Are Amsterdam will not be liable for any sales that are not part of the original holiday booked through the website at the time of arrival, according to the Dutch regulations. Anything that is bought subsequently when the Group is already on the holiday is not legally the responsibility of We Are Amsterdam. In these cases, the Group has to deal with the local supplier and in accordance with local regulations.

10.9 In the matter of damages arising from the non-performance or improper performance of the services involved in the package, the compensation payable by We Are Amsterdam will be limited in accordance with the international conventions governing such services. In the matter of damage other than personal injury resulting from the non-performance or improper performance of the services involved in the package, compensation payable by We Are Amsterdam shall be limited to no more than the cost of the services provided.

11. Complaints Procedure

11.1 Complaints must be brought to the attention immediately by calling +3165 8888 212. Any unreasonable delay, or any complaint after the end of the activity/hotel stay will entitle We Are Amsterdam, at its absolute discretion, to refuse to deal with the complaint.

11.2 If the complaint cannot be resolved locally, you must put it in writing and send it over email. Within 28 days of returning from your holiday destination, you must confirm your complaint by email to We Are Amsterdam’s Customer Services Department (, and include your invoice reference, together with any other relevant details such as receipts.

11.3 If We Are Amsterdam decides that compensation is payable to you, the form of compensation will be at We Are Amsterdams absolute discretion and may include a free holiday, credit/discount vouchers redeemable within a fixed period or other similar arrangements. Compensation will not take the form of any kind of monetary payment or credit card refund.

11.4 Disputes arising out of, or in connection with this contract which cannot be settled amicably, may (if you wish) be referred to arbitration under the laws of the Netherlands.

11.5 We Are Amsterdam’s and its representatives never issue cash refunds. All refunds must be done via bank transfer or as a refund on the original payment made.

12. Photo Material

12.1 We Are Amsterdam reserves the rights to take photographs and videos of events during your travel for commercial use, which may or may not show members of your Group.

12.2 We Are Amsterdam will not take pictures or videos of your Group in situations we would consider embarrassing.

12.3 Should you wish for us to not use these pictures or videos in a commercial sense, please send an email to in which you specify the relevant pictures and we will stop using them.